1-800-000-0000
Legal Intake That Converts Callers Into Clients
Personal injury, family law, immigration, criminal defense — potential clients call when they're in crisis. We answer with empathy, run intake, and schedule consultations 24/7 so your firm never loses a qualified lead.
24/7
Intake coverage
<45s
Avg response
+62%
Lead conversion
100%
Confidential
Custom intake forms capturing statute of limitations, jurisdiction, and case facts
WHY THIS INDUSTRY
The first firm to pick up usually wins the case.
Legal callers are emotional, often calling from the scene of an accident, jail, or a difficult moment. A voicemail loses the case. Our agents are trained on legal intake — they de-escalate, gather facts, run conflict checks, and book the consultation before the caller hangs up.
Compassionate intake for sensitive cases — PI, family, immigration, criminal
Live appointment booking directly into ServiceTitan, Housecall Pro, or Jobber
Conflict-of-interest pre-screening against your client database
Direct calendar booking for paid consultations or free case reviews
Spanish-speaking agents for immigration and personal injury intake
BENEFITS
Why teams choose CallCentex
After-Hours Intake
Accidents and arrests don't happen 9–5. Neither do we.
Detailed Case Intake
Custom forms built around each practice area.
Confidential & Trained
Agents trained on privilege and ethics — nothing leaves the call.
Consultation Booking
Paid or free consults booked directly into Clio, MyCase, or PracticePanther.
Urgent Case Alerts
Jailhouse calls, TROs, and time-sensitive matters escalated instantly.
Conflict Pre-Screening
We check parties against your conflict list before booking.
WHAT WE HANDLE
Capabilities
24/7 Live Answering
Empathetic intake at any hour.
New Client Intake
Full case facts captured and emailed to your team.
Consultation Scheduling
Booked into your case management tool.
Conflict Checks
Pre-screened against your existing client list.
Web Chat Intake
Convert website visitors into booked consults.
Spanish Intake
Bilingual agents trained on legal terminology.
Referral Routing
Send out-of-scope cases to your referral partners.
Emergency Escalation
Jail calls, TROs, and arraignments routed to on-call attorney.
HOW IT WORKS
From kickoff to live in days
01
Practice Area Mapping
We map intake criteria for each practice area.
02
Custom Scripts
Empathy-led scripts approved by your senior attorney.
03
Case Tool Integration
Wired into Clio, MyCase, Filevine, or your stack.
04
Go Live
Trained, tested, and live in under a week.
RESULTS
The outcomes you can expect
Most clients see measurable shifts within 30 days — fewer missed calls, faster response times, and a noticeable lift in booked revenue.
40–70% lift in qualified consultations booked
Zero after-hours leads going to competitors
Free up paralegals from phone duty to billable work
Higher Google review volume from responsive client experience
Better case mix — intake screens out non-qualified leads