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Simple, transparent pricing.
No hidden fees. Just 24/7 coverage.

Pick a plan or build a custom solution — every package protects every lead, every hour.

All-inclusive plans: no setup fees, no added costs on nights/weekends.

Grow at your pace: scale minutes and agents as you grow.

Starter

Solo & small business up to 100 calls/mo

$299

/month

100 call minutes (business hours)

English live answering

Message & email forwarding

Basic reporting

OVERAGE

$1.50 / min beyond included

ADD-ONS

+$100 for 24/7 coverage

+$0.50/min for chat

+$50/mo per extra language

Growth

Growing SMBs Up to 300 calls/mo

$999

/month

300 call minutes (24/6 coverage)

50 website chats / month

CRM integration (HubSpot, Salesforce…)

Personalized scripts, voicemail & email handling

OVERAGE


$1.25/min · $0.75/chat beyond included

 

ADD-ONS

 

+$150 for nights/weekends

+$0.75/min for bilingual (Spanish)

+$150/mo for IVR setup

Premium

Mid-market up to 800 calls/mo

$2,499

/month

800 call minutes (24/7)

200 chats + email tickets

Bilingual (English / Spanish)

Priority SLA — answer in <30s

Detailed analytics dashboard

OVERAGE

$1.00/min · $0.50/chat beyond included

 

ADD-ONS

+$0.15/min per extra language

+$300/mo dedicated account manager

+$500 one-time onboarding

Business hours = 9am–6pm weekdays (Starter). 24/6 covers weekends except nights. 24/7 (Growth & Premium) includes nights.

ENTERPRISE

Custom-built for large or regulated operations.

Dedicated agents, multi-language coverage, HIPAA-compliant workflows, and deep CRM integrations — priced around your SLA, volume, and outcomes.

Base Retainer

$3,000–$5,000 per dedicated agent (salary, training, management included).

Usage / Outcome

$2–$4 per resolved ticket or qualified lead — or per-minute overflow.

Compliance

HIPAA, PCI DSS, GDPR-ready workflows with audit trails.

Example Quote

3 agents + 5,000 calls/mo, 24/7, 3 languages → $10K–$15K+/mo.

COMPARE PLANS

What's in every plan

Feature
Starter
Growth
Coverage
Call Minutes
Website Chats

Business hours

100

Add-on

24/6

300

50

Premium

24/7

800

200

Email Handling

Forwarding

Included

CRM integration

Included

Included

Included

Bilingual (EN/ES)

Add-on

Add-on

Included

Priority SLA <30s

Included

Analytics

Basic

Standard

Included

Not sure which plan fits? We'll size it for you.

Answer a few questions and we'll send a tailored quote within one business day.

24/7 customer communication for growing businesses that aren't ready for an in-house support team.

Company

About Us

Industries

Pricing

Careers

Services

24/7 Live Answering
 

Appointment Scheduling

Lead Capture


Bilingual Support

Contact

1-800-000-0000
 

sales@callcentex.com
 

United States

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